bhadalaATLAS
Training · Drivers & Operators

Simple, Secure, Smart: Validating Atlas Passes

Train to validate Bhadala Atlas passes at the farebox — a quick, reliable way to confirm every rider is showing a genuine, active digital pass on their phone.

About the app

One Wallet for Every Metro Detroit Ride

Bhadala Atlas is a platform built to streamline fare payment and collection for commuters across Southeast Michigan. Pick the agency you operate for to see the matching validation guidance.

Process for riders

Riders Buy Passes Before They Board

Riders download, sign up, and log in to the Bhadala Atlas app to access and purchase the passes available for their agency — so by the time they reach you, the fare is already paid.

Rider using the Bhadala Atlas app to buy a pass

Screens shown are from our Detroit pilot — the Atlas app follows the same flow.

Driver validating a DDOT pass on the Bhadala Atlas app Driver validating a SMART pass on the Bhadala Atlas app
Driver responsibilities

Validate Every Pass Riders Present

As an operator, please validate purchased passes on the Bhadala Atlas app that riders present to you before they board.

  • Verify each rider's digital pass
  • Confirm it's from the official Bhadala Atlas app
  • Ensure the pass is currently active and valid
Verifying passes

Verifying Bhadala Atlas Passes

When a rider presents their pass on the Bhadala Atlas app while boarding, follow these steps to confirm it is genuine and active.

DDOT pass verification reference on the Bhadala Atlas app SMART pass verification reference on the Bhadala Atlas app
Animated DDOT logo pulsating on an active Atlas pass Animated SMART logo pulsating on an active Atlas pass
  1. Look for the Activate Pass screen

    Make sure the rider is showing you the pass from the official Bhadala Atlas app on their phone.

  2. Check for the animated DDOTSMART logo

    Atlas passes feature the DDOTSMART logo animated so it pulsates, which prevents fraudulent use of screenshots. Confirm the logo on the rider's pass is pulsating.

  3. Confirm pass expiration

    The Atlas screen clearly indicates in red when the pass will expire. Ensure the countdown timer is active.

  4. Note the fare-type color coding

    Check the color that indicates the rider's fare type:

    🟢 Green — Full Fare 🟡 Yellow — Reduced Fare